Welcome to Lifeline Fitness! As a leading fitness and gym equipment manufacturer, we’re committed to providing you with top-quality products and a seamless shopping experience. This shipping policy outlines the details of our shipping process to ensure that you have a clear understanding of how your orders are delivered.
- Shipping Zones: We offer shipping services within India. Please note that delivery times and shipping costs may vary based on your location.
- Processing Time: Once your order is placed and payment is verified, our team will begin processing it. Processing times typically range from 1 to 3 business days, during which we’ll prepare your items for shipping.
- Shipping Methods: We work with reliable logistics partners to ensure safe and efficient delivery of your orders. The shipping method chosen at checkout will determine the estimated delivery time.
- Estimated Delivery Time: The estimated delivery time will depend on your location and the shipping method you select during checkout. Please note that unforeseen circumstances and external factors may occasionally lead to delays in delivery.
- Shipping Costs: Shipping costs are calculated based on the weight, size, and delivery destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
- Tracking Your Order: Once your order is shipped, we will provide you with a tracking number that you can use to monitor the status of your delivery. You can track your order through our website or by contacting our customer support team.
- Delivery Attempts: Our logistics partners will make multiple attempts to deliver your order. If they are unable to deliver after multiple attempts, the order may be returned to us. In such cases, we will reach out to you to discuss the next steps.
- Delivery Address: Please ensure that you provide an accurate and complete delivery address at the time of placing your order. We cannot be held responsible for delivery delays or non-delivery due to incorrect or incomplete addresses.
- Shipping Updates: We’ll keep you informed about the status of your order through email notifications. You will receive updates when your order is processed, shipped, and out for delivery.
- Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Changes or cancellations may not be possible once the order is shipped.
- Damaged or Missing Items: In the rare event that you receive damaged or missing items, please contact our customer support team within 48 hours of receiving your order. We will work to resolve the issue and ensure your satisfaction.
- Customer Support: If you have any questions or concerns about your order, shipping, or delivery, our customer support team is here to assist you. You can reach us through the contact information provided on our website.
Thank you for choosing Lifeline Fitness for your fitness equipment needs. We strive to make your shopping experience enjoyable and convenient from start to finish.
